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We see quality of service as our hallmark. As a new client to Pravis, we would conduct a thorough analysis of internal resources to identify the complexity of your current and future technology infrastructure—and determine a cost-effective solution.
10K
Tickets
Per Year
99%
Satisfaction
Rating
Pravis closes over 10,000 tickets a year with a 99% satisfaction rating. We’ve got a quick resolution time, and have invested heavily in automation and documentation of support procedures.
Live Peak-Time/Afterhours Support. Your business can’t be put at the risk of not having someone watching your infrastructure at all times. We have expert technical staff available so your issues can be addressed 24/7 and at the busiest time of your workday.
Hardware Procurement. We’ll help equip your business and manage shipping and installation by qualified technical staff— from servers to workstations and everything in between.
Managed Desktop. Pravis can help maintain the desktop environment for your team, keeping their computing environment up to date and secure.
“We place a special emphasis on scalability. Developing a proper IT infrastructure doesn’t just mean applying Band-Aids and repairing leaks. It means applying the proper solutions for growing your company.”
10K
Tickets
Per Year
99%
Satisfaction
Rating
“We place a special emphasis on scalability. Developing a proper IT infrastructure doesn’t just mean applying Band-Aids and repairing leaks. It means applying the proper solutions for growing your company.”